Coping With Difficult People

Personality Type and Your Coping Strategy
The Sherman Tank: Rides Over People
Consider the issue; stand up if important

The Space Cadet: Lives in Another World
Find and develop their unique gits

The Volcano: Explosive, unpredictable
Remove from the crowd; listen, be honest

The Thumb Sucker: Self-pity, pouts to real trouble
Don’t reward; expose them

The Wet Blanket: Always down
Be honest, don’t cater; don’t let them lead

The Garbage Collector: Attracts the worst
Challenge their statements; force honesty

The User: demands a lot of time
Set boundaries; require accountability